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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

I can't access my accounts.

  • 3 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
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  • ბოლოს გამოეხმაურა Terry

When I try to log into my firefox account, it asks for 2FA, which I do not have. I have a secondary email set up and when I try to log in with it, it just tells me to use my main account to sign in. I don't care if I lose my passwords that are synced to my account, but I believe someone is using my accounts to track me online. I have access to both of my e-mails but It will not send me a reset link for 2FA, it just asks me to provide a 10 digit recovery number which I never even set up. I have the password for my accounts, and access to both of my e-mails, the only thing I do not have access to is the 2FA that someone else set up.

When I try to log into my firefox account, it asks for 2FA, which I do not have. I have a secondary email set up and when I try to log in with it, it just tells me to use my main account to sign in. I don't care if I lose my passwords that are synced to my account, but I believe someone is using my accounts to track me online. I have access to both of my e-mails but It will not send me a reset link for 2FA, it just asks me to provide a 10 digit recovery number which I never even set up. I have the password for my accounts, and access to both of my e-mails, the only thing I do not have access to is the 2FA that someone else set up.

ჩასწორების თარიღი: , ავტორი: Darkniz

ყველა პასუხი (3)

If you're still unable to log in or verify your account, try creating another Firefox account with a different email address.

I did.. I'm using it on here... I don't understand why I can't reset it with my e-mail like every other service. it's like Mozilla want hackers to keep peoples accounts.