Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

All my saved and synced bookmarks and passwords are gone!?

  • 7 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 23 ნახვა
  • ბოლოს გამოეხმაურა gabrielstrid

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!?

Can someone please help me get them back! Does anyone have a solution for this?

Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything.

Please tell me everything isnt lost!

Best regards Gabriel

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!? Can someone please help me get them back! Does anyone have a solution for this? Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything. Please tell me everything isnt lost! Best regards Gabriel

ყველა პასუხი (7)

Did you reset your mozilla account password?

TyDraniu said

Did you reset your mozilla account password?

Yes, is that what it is? Shouldnt I have done that?

OMG. Any data you have on the server are erased when you reset your password (unless you use recovery keys). Do you have account recovery keys somewhere?

See Reset your Mozilla account password with Recovery Keys.

TyDraniu said

OMG. Any data you have on the server are erased when you reset your password (unless you use recovery keys). Do you have account recovery keys somewhere? See Reset your Mozilla account password with Recovery Keys.

WHAT? Are u messing with me? Why the hell would it do that?

TyDraniu said

OMG. Any data you have on the server are erased when you reset your password (unless you use recovery keys). Do you have account recovery keys somewhere? See Reset your Mozilla account password with Recovery Keys.

Okey, just looked at the link u gave me. Guess I am fucked then? Cuz I did not know about this and I aint got any recovery key.

Yea, I guess so. Any other device that didn't get synced yet?

TyDraniu said

Yea, I guess so. Any other device that didn't get synced yet?

Sadly I only use firefox on my computer. Thanks for the information anyway, I appreciate the help.

Best regards Gabriel