Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

Sending email with Canon IJ Scan Utility

  • 1 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 3 ნახვა
  • ბოლოს გამოეხმაურა sfhowes

laurent43
laurent43
more options

Hello from France,

I own a Canon Maxify print "Ecotank" and a brand new computer Dell Windows 11 22H2.

Thunderbird 128.6.1 esr x64 has been installed

I meet a problem :

Despite Thunderbird is set by default in Windows, and into IJ Scan Utility "Thunderbird" is set by default too for email directly after scanning a document, Thunderbird opens but with no new window "New Message" as it should be !

Before, i used to open IJ Scan Utility, select "email" , document was scanned and Thunderbird opened with a new window ready to send the message with the scanned document joined.

Can you help me please? Thanks a lot for reading.

Hello from France, I own a Canon Maxify print "Ecotank" and a brand new computer Dell Windows 11 22H2. Thunderbird 128.6.1 esr x64 has been installed I meet a problem : Despite Thunderbird is set by default in Windows, and into IJ Scan Utility "Thunderbird" is set by default too for email directly after scanning a document, Thunderbird opens '''but with no new window "New Message"''' as it should be ! Before, i used to open IJ Scan Utility, select "email" , document was scanned and Thunderbird opened with a new window ready to send the message with the scanned document joined. Can you help me please? Thanks a lot for reading.

ყველა პასუხი (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

This sometimes happens when a scanning app is 32-bit and TB is 64-bit. Even though both work independently on 64-bit Windows (there is no 32-bit W11), they might not connect as well as if they were both 32-bit.

I suggest you remove TB x64 and install TB x86 (32-bit) and see if it works with the scanner app. The profile is unaffected as it's in a separate directory.

გამოსადეგია?

დასვით კითხვა

უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.