You request that I upgrade to 4.01.(3) exe but I run the download and nothing happens

13 წლის წინ

10.06.11, 17:12

You advise that I am not protected with current firefox and ask me to upgrade. I download update but nothing happens. No negative messages! Help

Answer 1 · 2011-06-10 17:12:34

10.06.11, 18:09

1) Download the installer at http://www.getfirefox.com

2) Open File Explorer at the folder it's in

3) Close Firefox (File -> Exit)

4) Check that no firefox.exe processes are running in task manager (ctrl+alt+del)

5) Run the installer

For more information, please see here: Installing Firefox

Please let us know whether this helps.

ჩასწორების თარიღი: 10 ივნისი, 2011, 18:10:28 -0700, ავტორი: Svetlana

Answer 2 · 2011-06-10 17:12:34

12.06.11, 03:46

i have the same problem, the update no matter how many times i download it keeps popping back up as if id never downloaded it..annoying...