Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

How can I retrieve my Firefox Sync information if my computer crashed?

  • 2 პასუხი
  • 7 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 6 ნახვა
  • ბოლოს გამოეხმაურა jhgonzalez7

My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I have Firefox Home on my iPod and have all the information that I want on there. But how can I get that information on my computer?

My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I have Firefox Home on my iPod and have all the information that I want on there. But how can I get that information on my computer?

გადაწყვეტა შერჩეულია

Hi!

In order to configure Firefox Sync in a computer you need the Sync Key. You can also recover your Sync Key from a computer that is already configured. For security reasons it's not possible to do it from a phone (either with Firefox Mobile or Firefox Home).

Take a look at this article to learn how to do it: How do I set up Sync on my computer?

If you don't have it or you don't have a computer already configured and working it's not possible to recover your sync data.

პასუხის ნახვა სრულად 👍 3

ყველა პასუხი (2)

შერჩეული გადაწყვეტა

Hi!

In order to configure Firefox Sync in a computer you need the Sync Key. You can also recover your Sync Key from a computer that is already configured. For security reasons it's not possible to do it from a phone (either with Firefox Mobile or Firefox Home).

Take a look at this article to learn how to do it: How do I set up Sync on my computer?

If you don't have it or you don't have a computer already configured and working it's not possible to recover your sync data.

ჩასწორების თარიღი: , ავტორი: Ibai

Thank you very much. That's what my preliminary research told me but I thought that I might be missing something.