and this is suppose to be 'support'?

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select Restart with Add-ons Disabled

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> click the Favicon on SearchBar -> click Manage Search Engines -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)

-> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.

None of the above worked. I'm pretty sure it's Adobe Flash issue though. Now when I click on a link to play a song it asks me to install install_flashplayer10_mssd_aih.exe but when i try to do this the installation fails saying the 'metafile download failed'.

Try to clear the Flash cookies (LSO) and settings.

Flash Website Storage Settings panel:

• http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

See also Flash Local storage settings:

• http://www.macromedia.com/support/documentation/en/flashplayer/help/help02.html

Still no go.

Do you have security software (firewall with enhanced settings) that can block Flash?

Check that you aren't blocking images from some domains. See:

http://kb.mozillazine.org/Images_or_animations_do_not_load

-> Check the permissions for the domain in the current tab in Tools > Page Info > Permissions

-> Check that images are enabled: Tools > Options > Content: [X] Load images automatically

-> Check the Exceptions in Tools > Options > Content: Load Images > Exceptions

-> Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)

There are also extensions (Tools > Add-ons > Extensions) that can block images.

Troubleshooting Extensions and Themes

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

Check and tell if its working.

Still no go. No blocked images from what I can see. There are some greyed out but none blocked. See attachment.

I've also got Flash up to date so i don't think it's that after all.

Adobe Flash Player

http://get.adobe.com/flashplayer/

Check and tell if its working.

Flash is definitely up to date. I doubt it would work on IE otherwise.

Video or audio does not play

https://support.mozilla.com/en-US/kb/Video%20or%20audio%20does%20not%20play

Check and tell if its working.

What do you see if you right-click the Flash player?

And now grooveshark isn't playing any music. I can search grooveshark, add music to a playlist but when click on song there is no sound. Once again, it works on IE. After years of enjoying Firefox I'm really starting to dislike it intensely!

Got grooveshark back working; Windows Presentation Foundation add-on was diasbaled. Still can't get myspace to work though.

cor-el - right-click flash player where?

On the web page that give you problems to see if you get an error message from the Flash player.

Did you try Save mode ?

• https://support.mozilla.com/kb/Safe+Mode