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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

After the updates this morning I can no longer access the apps on facebook. Do you know why?

  • 9 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
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  • ბოლოს გამოეხმაურა Chris Ilias

Updates loaded this morning. When I went into Facebook it loads okay. None of the apps or games will load.

Updates loaded this morning. When I went into Facebook it loads okay. None of the apps or games will load.

ყველა პასუხი (9)

It might just be a corrupt cache file or site cookie. Try clearing your cache and facebook cookies. See

I already have firefox set to auto clear cache and cookies.

Okay, we'll need some more info. You said that none of the apps will load. What do you see when you try to access them?

Facebook opens fine. I click on a game and all I get is the side with some of the posts. the circle just goes round sometimes its green sometimes gray. page stays blank.

Sorry for the late response.

We'll need some more info about your Firefox setup. Go to Help > Troubleshooting Information, then click Copy all to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.

Application Basics

       Name
       Firefox
       Version
       7.0.1
       User Agent
       Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Java Quick Starter
       1.0
       true
       jqs@sun.com
       Microsoft .NET Framework Assistant
       0.0.0
       true
       {20a82645-c095-46ed-80e3-08825760534b}
       PlaySushi TextLinks
       1.2.1
       true
       textlinks@playsushi.com
       CA Anti-Phishing Toolbar
       2.0.0.112
       false
       caaphishtoolbar@ca.com
       Google Toolbar for Firefox
       2.1.20060807W
       false
       {3112ca9c-de6d-4884-a869-9855de68056c}
 Modified Preferences
     Name
     Value
       browser.places.importBookmarksHTML
       false
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.facebook.com/home.php
       browser.startup.homepage_override.buildID
       20110928134238
       browser.startup.homepage_override.mstone
       rv:7.0.1
       dom.disable_open_during_load
       false
       extensions.lastAppVersion
       7.0.1
       gfx.blacklist.direct2d
       2
       gfx.blacklist.layers.direct3d10
       2
       gfx.blacklist.layers.direct3d10-1
       2
       keyword.URL
       http://search.yahoo.com/search?fr=ytff-devicevm&type=IEBD&p=
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1317248437
       places.history.expiration.transient_current_max_pages
       63305
       privacy.clearOnShutdown.downloads
       false
       privacy.clearOnShutdown.formdata
       false
       privacy.clearOnShutdown.sessions
       false
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.sanitizeOnShutdown
       true
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       Intel(R) G41 Express Chipset
       Vendor ID
       8086
       Device ID
       2e32
       Adapter RAM
       Unknown
       Adapter Drivers
       igxprd32
       Driver Version
       6.14.10.5259
       Driver Date
       4-21-2010
       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.
       GPU Accelerated Windows
       0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.

i unfortunately can't test Firefox with those add-ons. Maybe someone else here can.

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

That didn't work either but it has started working again. Thank you for all your help.

Right now, I'm leaning toward your installation of Flash being the cause. Try this:

In the Windows Control Panel, go to add and remove programs and uninstall Flash. Then use the Install the Flash plugin to view videos, animations and games article to help you install Flash. WARNING: Recently, Adobe has started bundling other products in the Flash installer, so watch for checkboxes.