Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

firefox is reading word files as pdf's when I download them from DropBox.com.

  • 21 პასუხი
  • 16 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 855 ნახვა
  • ბოლოს გამოეხმაურა jscher2000 - Support Volunteer

This is very frustrating.

I store Microsoft Word files in DropBox. When I download them with Chrome or Internet Explorer, there is no problem.. When I use Firefox, it reads all my files as PDFs. It converts my Word files to PDF so I can't edit them when I download them from DropBox.

Please fix this! I love Firefox, but now I have to use other browsers because it's simply a nuisance to switch between browsers to work around this!

This is very frustrating. I store Microsoft Word files in DropBox. When I download them with Chrome or Internet Explorer, there is no problem.. When I use Firefox, it reads all my files as PDFs. It converts my Word files to PDF so I can't edit them when I download them from DropBox. Please fix this! I love Firefox, but now I have to use other browsers because it's simply a nuisance to switch between browsers to work around this!

გადაწყვეტა შერჩეულია

I think I see now. Dropbox may push the download directly from the small pop-up, which should always give you a DOC, and may give you a preview featuring Firefox's native PDF viewer. On the preview, you need to use the button the blue frame to get the native format, otherwise you get the converted-to-PDF download. I hadn't noticed this preview before until I used the share button for this document. Now I get the preview window for that document like you do. Apologies for not being aware of how to trigger this much earlier in the discussion.

პასუხის ნახვა სრულად 👍 3

ყველა პასუხი (1)

Hi ezry, the automatic conversion is a feature of Dropbox previews. You can choose how to view the PDF (e.g., Firefox native viewer, Acrobat plugin, external software), but I didn't see a setting to turn off the preview and just go straight to download. (Also, it doesn't seem to affect all links; I am not a frequent enough user of Dropbox to spot the pattern.)

  1. 1
  2. 2