That is a problem with malware: [@ sprotector.dll@0xb22c3 ]

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

• Malwarebytes' Anti-Malware:
  http://www.malwarebytes.org/mbam.php
• AdwCleaner:
  http://www.bleepingcomputer.com/download/adwcleaner/
  http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
• SuperAntispyware:
  http://www.superantispyware.com/
• Microsoft Safety Scanner:
  http://www.microsoft.com/security/scanner/en-us/default.aspx
• Windows Defender: Home Page:
  http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
• Spybot Search & Destroy:
  http://www.safer-networking.org/en/index.html
• Kasperky Free Security Scan:
  http://www.kaspersky.com/security-scan

You can also do a check for a rootkit infection with TDSSKiller.

• Anti-rootkit utility TDSSKiller:
  http://support.kaspersky.com/5350?el=88446

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I tried 2 of the malware programs but same result and even reinstall firefox this is my crash report bp-d96e0e83-1434-4f89-9803-075182140204 2/4/2014 7:49 PM bp-0908087e-9937-4e3e-979d-00ae62140204 2/4/2014 4:39 PM bp-3bbad2d4-72a3-4297-bafd-761532140204 2/4/2014 1:59 PM bp-3da1982e-4f26-4bea-9c6f-5212d2140204 2/4/2014 1:52 PM bp-218e371c-2428-415d-bf6b-32bbd2140204 2/4/2014 12:05 PM bp-d333ccac-0013-40b7-8d8a-505492140204 2/4/2014 12:03 PM bp-1a2ae7b3-7cea-4bfc-a40d-d0b922140204 2/4/2014 11:46 AM bp-08a14a2a-cf77-497c-95e8-df20f2140204 2/4/2014 11:40 AM

Start a new thread if you wish. Maybe someone will help you locate and isolate the problem component.

• use /questions/new

If you can install the new Firefox 27 that may well solve the issue as it tries to block the problem

• see How to install Firefox on Windows
• get Firefox from http://www.mozilla.org/en-US/firefox/all/

Please do NOT use any option that removes personal information, because you will destroy bookmarks and passwords.

For forum cross referencing purposes

• Report for Your Crash ID bp-0908087e-9937-4e3e-979d-00ae62140204 (+ 7 others same signature)
• Crash Signature: sprotector.dll@0xb22c3
• Related Bug: Bug 957258 - crash in sprotector.dll@0xb343f

Which programs did you try?

If you haven't already, check the Windows Control Panel, Uninstall a Program, and click the "Installed on" column heading to bring the most recent infections, er, additions, to the top of the list. You likely will find several unfamiliar sounding programs. Unless you know it to be safe and valuable, uninstall.