ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox crashes

  • 2 პასუხი
  • 4 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა wailingninja

When I attempt to open Firefox, it immediately goes to the Mozilla crash reporter. I have run four different anti-virus/malware programs and nothing was found. I have uninstalled and reinstalled Firefox twice on my machine. It does not start in safe mode. Included will the be the crash IDs for the most recent crashes.

When I attempt to open Firefox, it immediately goes to the Mozilla crash reporter. I have run four different anti-virus/malware programs and nothing was found. I have uninstalled and reinstalled Firefox twice on my machine. It does not start in safe mode. Included will the be the crash IDs for the most recent crashes.

გადაწყვეტა შერჩეულია

That looks like a problem with an SQLite database file in the Firefox profile folder.

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

პასუხის ნახვა სრულად 👍 3

ყველა პასუხი (2)

შერჩეული გადაწყვეტა

That looks like a problem with an SQLite database file in the Firefox profile folder.

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

Created a new profile and then followed the instructions on deleting certain files from my old profile, which I now have access to. I'm pretty sure it was something my son did while screwing around online. Looks like a password is needed to keep this from happening again. Thanks a lot for your help.