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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

All of my bookmarks are gone

  • 4 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
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  • ბოლოს გამოეხმაურა John99

When firefox opened yesterday, all of my bookmarks were gone. When I tried to restore them it gave an error message. When I try to create new ones it did not save and the bookmark format appeared to have changed (its a box instead of a drop down) Any help you can provide? Thanks Christine

When firefox opened yesterday, all of my bookmarks were gone. When I tried to restore them it gave an error message. When I try to create new ones it did not save and the bookmark format appeared to have changed (its a box instead of a drop down) Any help you can provide? Thanks Christine

ყველა პასუხი (4)

Hi christinegiummo, Sorry you are having problems.

Lets do all we can to ensure anything you do have is preserved. I do not want you to unnecessarily loose all your bookmarks.

First of all backup your bookmarks using all three of these methods.
(Unless you are absolutely certain there is no possibility there could be any bookmarks you may want.)

  1. Repair attempt
    As a first try to fix the problem download and run the addon places maintenance. https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/ You may wish to look at the report that it is capable of generating; before and after; you try the repair. This may repair the bookmarks so try the Library to see if it works.
  2. Restore a Backup
    The second method will lose any bookmarks made in the last day Firefox was open. It imports an automatically created backup. It may work. CARE these restores overwrite existing bookmarks. always backup bookmarks before any restore is done.
    Restore bookmarks from backup or move them to another computer_restoring-from-backups
  3. Regenerate a corrupt database File
    Warning This third method will destroy your History, so is the last resort.
    (You may be able to temporarily reinstate that from the faulty database) This relies on deleting the database file places.sqlite. Firefox recreates it using a bookmarks backup. There is no backup for the History and that is lost.

Why should I have to save anything? This is nonsense for you to change the browser without warning and disrupt everything. Think I will just go to Safari instead

gwiger,

Bookmarks should not just disappear, that is a fault and you should try to follow the advice in my post above if you want to preserve them. We will then try to help you to get them back.

Or are you asking about a different fault where open tabs disappear. That was a known fault apparently that could occur on Firefox 29 initially, but is now fixed. (see)

ჩასწორების თარიღი: , ავტორი: John99