ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

How do I get sync process to send e-mail to confirm account?

  • 6 პასუხი
  • 4 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 4 ნახვა
  • ბოლოს გამოეხმაურა Maxrx

Sync program does not accept password and when I try to reset the link sent in the e-mail is no good

Sync program does not accept password and when I try to reset the link sent in the e-mail is no good

გადაწყვეტა შერჩეულია

I just tried with my account and I received the reset email just fine within a couple of seconds. It shows a huge blue button with "Reset password". Do you see that? If not, can you please post a screenshot showing the email you got?

პასუხის ნახვა სრულად 👍 1

ყველა პასუხი (6)

Can you try copying and pasting the link into Firefox?

What is the error message you see in Firefox?

I now get the e-mail welcoming me. I can not copy a non-existing link. The e-mail lists a link that says "Reply Here" or something to that effect. But there is no link attached to the phrase. If I run the cursor over it all that shows as a link is http// So I never get the opportunity to confirm my account and make necessary changes as to how I want the sync to go. Any suggestions.

Sorry, are we talking about the welcome email or the password reset email because you mentioned both?

Sorry, both I guess, but I believe the password reset is the one at the moment, maybe if I can reset password than I can get the rest done.

შერჩეული გადაწყვეტა

I just tried with my account and I received the reset email just fine within a couple of seconds. It shows a huge blue button with "Reset password". Do you see that? If not, can you please post a screenshot showing the email you got?

Thank you, the link that was not there yesterday is there today, why I don't know but everything appears to be working correctly and I was able to log into Firefox and work the sync programs. My thanks for your help

Max