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Firefox has lost my sync account so how can I use the sync key

  • 1 reply
  • 4 have this problem
  • 19 views
  • Last reply by guigs

Thursdaycat
Thursdaycat
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I have had to re-install all Apps on my Android device. I cannot sync Firefox because Firefox has lost my sync account - it cannot find my email address, never mind the password. So if I set up a new account, how do I use the sync key?

I have had to re-install all Apps on my Android device. I cannot sync Firefox because Firefox has lost my sync account - it cannot find my email address, never mind the password. So if I set up a new account, how do I use the sync key?

All Replies (1)

guigs
guigs
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HI Thursdaycat, Thank you for your question. I understand that the sync account is not working in Firefox for Android.

Currently in version 29, there is no sync key. Sync your Firefox bookmarks, history, passwords and more will explain how to update to the new sync.