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can't log in on new windows 8.1 laptop but settings identical to old laptop

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  • 1 has this problem
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  • Last reply by christ1

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I have one laptop with windows 7 and a new one with windows 8.1. The old email works fine with Thunderbird and although I have everything set the same for some reason it won't let me log in on the new laptop.

I have one laptop with windows 7 and a new one with windows 8.1. The old email works fine with Thunderbird and although I have everything set the same for some reason it won't let me log in on the new laptop.

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