Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cant download or upload files

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

hammad11
hammad11
more options

I cant download or upload files on Firefox. I tried it on facebook, gmail and wordpress. This is giving me big problems. I tried to re-install it but it didn't work! I can download or upload things on other browsers. When i click on save image as on any image, it just doesn't do anything! Please help!

I cant download or upload files on Firefox. I tried it on facebook, gmail and wordpress. This is giving me big problems. I tried to re-install it but it didn't work! I can download or upload things on other browsers. When i click on save image as on any image, it just doesn't do anything! Please help!

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.