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After 32.0.2 & 32.0.3 upgrade, my UPS account will not allow me to print labels. UPS tech support says the popup blocker is the problem. turning of doesn't he

  • 2 replies
  • 1 has this problem
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  • Last reply by RMCox

RMCox
RMCox
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Apparently the UPS label to be printed is a popup. The printer selection screen does not show. Disabling popups or inputting a selection to allow for the site does not fix the problem. UPS tech support asked me to update Java, but the download selection at java.com did not download anything. Using IE allowed me to update Java and print my label.

Apparently the UPS label to be printed is a popup. The printer selection screen does not show. Disabling popups or inputting a selection to allow for the site does not fix the problem. UPS tech support asked me to update Java, but the download selection at java.com did not download anything. Using IE allowed me to update Java and print my label.

All Replies (2)

Brandon Vita
Brandon Vita
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you need to go update java at this website. 


https://java.com/en/download/index.jsp

Version 7 Update 67

let me know if this works.

RMCox
RMCox Question owner
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The UPS tech support guy had me update Java. There is the other problem. I clicked on update and no file was downloaded. Had to do it from IE.