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black screen crash

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by guigs

molecule
molecule
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My firefox screen typically goes black and then crashes. The black screen seems to sometimes be initiated by scrolling, other times it happens seemingly without any input. The black screen flickers on and off (without a discernible pattern) when I scroll. Sometimes it goes back to normal, most times it doesn't.

Firefox typically crashes after the black screen occurs. But, FireFox also crashes regularly even when there is no black screen issue.

My Firefox tends to crash every few minutes and is therefore unusable.

Here are my last 10 crash logs:

Report ID, Date and Time Submitted bp-2a7d1aa6-30c0-49f5-acde-1f2702141009 10/9/2014 12:52 PM bp-710c4dbc-84a8-4b8f-a915-381a12141009 10/9/2014 12:26 PM bp-fc5c79f9-b446-47fc-9163-af2552141008 10/8/2014 6:20 PM bp-da748cb1-4b1d-494f-9918-438842141008 10/8/2014 6:16 PM bp-68713c84-944b-412f-9807-7c94d2141008 10/8/2014 5:13 PM bp-6d0d53ad-2ce3-42a5-9026-3271d2141008 10/8/2014 5:05 PM bp-4fda6a6d-1877-4b2b-8521-842a52141008 10/8/2014 4:39 PM bp-ed510e47-8410-430d-ac70-28c1a2141008 10/8/2014 4:23 PM bp-3e6f6354-b84a-4e6d-a039-7a12e2141008 10/8/2014 4:20 PM bp-7f5905fb-64fd-46c5-834e-947192141008 10/8/2014 4:15 PM

My firefox screen typically goes black and then crashes. The black screen seems to sometimes be initiated by scrolling, other times it happens seemingly without any input. The black screen flickers on and off (without a discernible pattern) when I scroll. Sometimes it goes back to normal, most times it doesn't. Firefox typically crashes after the black screen occurs. But, FireFox also crashes regularly even when there is no black screen issue. My Firefox tends to crash every few minutes and is therefore unusable. Here are my last 10 crash logs: Report ID, Date and Time Submitted bp-2a7d1aa6-30c0-49f5-acde-1f2702141009 10/9/2014 12:52 PM bp-710c4dbc-84a8-4b8f-a915-381a12141009 10/9/2014 12:26 PM bp-fc5c79f9-b446-47fc-9163-af2552141008 10/8/2014 6:20 PM bp-da748cb1-4b1d-494f-9918-438842141008 10/8/2014 6:16 PM bp-68713c84-944b-412f-9807-7c94d2141008 10/8/2014 5:13 PM bp-6d0d53ad-2ce3-42a5-9026-3271d2141008 10/8/2014 5:05 PM bp-4fda6a6d-1877-4b2b-8521-842a52141008 10/8/2014 4:39 PM bp-ed510e47-8410-430d-ac70-28c1a2141008 10/8/2014 4:23 PM bp-3e6f6354-b84a-4e6d-a039-7a12e2141008 10/8/2014 4:20 PM bp-7f5905fb-64fd-46c5-834e-947192141008 10/8/2014 4:15 PM

All Replies (1)

guigs
guigs
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Black screen crash is either hardware acceleration or a omtc crash. Locking, please see this thread: https://support.mozilla.org/en-US/questions/1024589#answer-639214