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Please help (IN NON-GEEK SPEAK!) "This Connection is Untrusted You have asked Firefox to connect securely to my.ferris.edu, but we can't confirm that your c...

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  • Last reply by nonITchick

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"This Connection is Untrusted

You have asked Firefox to connect securely to myfsu.ferris.edu, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue."

"This Connection is Untrusted You have asked Firefox to connect securely to myfsu.ferris.edu, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue."

Chosen solution

Hi nonITchick, please check Firefox's connection settings here:

"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button

The default of "Use system proxy settings" should piggyback on your IE/Windows "LAN" settings. You also could try "No proxy" to see whether that works any better.


By the way, were you able to find and remove Browser Safeguard (or similarly named malware) in the Windows Control Panel, Uninstall a Program? It might help to click the "Installed on" column heading in that dialog to sort by date and look for any other suspicious additions during the past couple of months.

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Chosen Solution

Hi nonITchick, please check Firefox's connection settings here:

"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button

The default of "Use system proxy settings" should piggyback on your IE/Windows "LAN" settings. You also could try "No proxy" to see whether that works any better.


By the way, were you able to find and remove Browser Safeguard (or similarly named malware) in the Windows Control Panel, Uninstall a Program? It might help to click the "Installed on" column heading in that dialog to sort by date and look for any other suspicious additions during the past couple of months.

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You all are saints! Thankyou so very much!!!

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