Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After 2 or 3 web sites Mozilla no longer connects

mikebutlernz
mikebutlernz
more options

After I have loaded 2 or 3 pages Mozilla just says connecting then eventually displays my home page again. restarting Mozilla does not fix this but restarting the computer does. IE still works while Mozilla is failing to connect.

The Automatically add troubleshooting link has the same problem

After I have loaded 2 or 3 pages Mozilla just says connecting then eventually displays my home page again. restarting Mozilla does not fix this but restarting the computer does. IE still works while Mozilla is failing to connect. The Automatically add troubleshooting link has the same problem

Chosen solution

Uninstalling Firefox and Adobe Flash and reinstalling solved the problem

Read this answer in context 👍 0

All Replies (2)

guigs
guigs
more options

Do you have any antivirus or firewall settings that might be blocking Firefox from making a connection? Configure firewalls so that Firefox can access the Internet

If this is not the case, please consider a Reinstall of Firefox.

mikebutlernz
mikebutlernz Question owner
more options

Chosen Solution

Uninstalling Firefox and Adobe Flash and reinstalling solved the problem