Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since upgrading to Firefox 36 screen view of spaces and returns are shown as if they were missing

rtb123
rtb123
more options

The screen view of a file no longer represents what is happening with the file. Attached are the Firefox version of the file and the Adobe PDF of the same file. Note that the spacing between the quantities is incorrect in Firefox and correct in the PDF of the same information. Also, when I try to add spaces in Firefox, the information does not appear to move, but if a create a PDF of the information those spaces appear as you would expect. This is a big problem for us.

My clippings would not upload using your Image uploader.

The screen view of a file no longer represents what is happening with the file. Attached are the Firefox version of the file and the Adobe PDF of the same file. Note that the spacing between the quantities is incorrect in Firefox and correct in the PDF of the same information. Also, when I try to add spaces in Firefox, the information does not appear to move, but if a create a PDF of the information those spaces appear as you would expect. This is a big problem for us. My clippings would not upload using your Image uploader.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.