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Complete Reset Saved Passwords/Master Password

JonJenkins
JonJenkins
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Can someone tell me which files I have to delete to completely reset the password system:

Thunderbird has completely broken and I cannot access any of my accounts; I was using a Master Password to manage my passwords but it has crashed and I can not

- see saved passwords (error: Timestamp: 21/04/2015 9:27:01 PM; Error: this._storage is null; Source File: resource://gre/components/nsLoginManager.js) Line: 284 - reset or set a Master Password (no error just message :unable to change Master Password)


Error Console gives the following for manual access to each account:

Timestamp: 21/04/2015 9:24:37 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323

On startup I get the following for each account:

Timestamp: 21/04/2015 9:25:35 PM Error: [Exception... "Initialization failed'Initialization failed' when calling method: [nsILoginManagerStorage::init]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: resource://gre/components/nsLoginManager.js :: LoginManager.prototype._storage :: line 98" data: no] Source File: resource://gre/components/nsLoginManager.js Line: 98

Timestamp: 21/04/2015 9:25:35 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323

Can someone tell me which files I have to delete to completely reset the password system: Thunderbird has completely broken and I cannot access any of my accounts; I was using a Master Password to manage my passwords but it has crashed and I can not - see saved passwords (error: Timestamp: 21/04/2015 9:27:01 PM; Error: this._storage is null; Source File: resource://gre/components/nsLoginManager.js) Line: 284 - reset or set a Master Password (no error just message :unable to change Master Password) Error Console gives the following for manual access to each account: Timestamp: 21/04/2015 9:24:37 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323 On startup I get the following for each account: Timestamp: 21/04/2015 9:25:35 PM Error: [Exception... "Initialization failed'Initialization failed' when calling method: [nsILoginManagerStorage::init]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: resource://gre/components/nsLoginManager.js :: LoginManager.prototype._storage :: line 98" data: no] Source File: resource://gre/components/nsLoginManager.js Line: 98 Timestamp: 21/04/2015 9:25:35 PM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 323

All Replies (3)

user01229325
user01229325
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This article tells you how to reset the master password if it is forgotten. A side effect of this reset is that saved email passwords are erased.

http://kb.mozillazine.org/Master_password

JonJenkins
JonJenkins Question owner
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Hi Airmail,

Thanks for the reply; unfortunately this did not work either :-(

The problem persists. I did get the following error message in the Console:

[object ChromeWindow] Login Manager: Removing all logins Login Manager: No alternate nsILoginManagerStorage registered PwMgr cryptoSDR: Initializing key3.db with default blank password. PwMgr mozStorage: Initialization failed: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: resource://gre/components/storage-mozStorage.js :: LoginManagerStorage_mozStorage.prototype._crypto :: line 67" data: no] Login Manager: Initialization of storage component failed: {} Timestamp: 22/04/2015 5:58:04 AM Error: this._storage is null Source File: resource://gre/components/nsLoginManager.js Line: 295

Modified by JonJenkins

user01229325
user01229325
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I am not sure what all that means or what to tell you to do from here. Maybe someone else will come along with a suggestion.