Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I display the message content in the preview pane? It went away with the lastest update.

  • 2 replies
  • 9 have this problem
  • 10 views
  • Last reply by DoctorG

more options

Before the latest Thunderbird update. I was able to see the entire message content in the preview or display pane at the bottom of the page. Now, I have to select an option to display the classic view tab. How do I get back to the original display option?

Before the latest Thunderbird update. I was able to see the entire message content in the preview or display pane at the bottom of the page. Now, I have to select an option to display the classic view tab. How do I get back to the original display option?
Attached screenshots

Chosen solution

Try restarting with addons disabled. I seem to remember someone having an old add on causing this.

You can do this from the Help Menu.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Try restarting with addons disabled. I seem to remember someone having an old add on causing this.

You can do this from the Help Menu.

more options

I had restarted Thunderbird to see if that would correct the issue - it didn't. When I checked my add-ons, all of them were disabled, but when I used the option to Restart With Add-Ons deleted - Safe Mode - the preview pane appeared! Go figure!