We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Set the homepage to google.com, but somehow it changes every time to v9.com. How can I solve this?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

JDonker
JDonker
more options

Already deleted the search engine v9, but it didn't work. I've changed the settings for the homepage many times, but v9 keeps coming back.

Already deleted the search engine v9, but it didn't work. I've changed the settings for the homepage many times, but v9 keeps coming back.

All Replies (2)

Scribe
Scribe
more options

Hi, see if working through How to Remove Safe.v9.com virus (Removal Guide) by Malware tips will help.

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page, search etc., which you can do by running the add-on SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you do not keep changes after a restart or otherwise have problems with preferences, see:

You can open the about:config page via the location/address bar and search for prefs that refer to the v9 website. You can reset user set (bold) prefs via the right-click context menu to the default value.