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my Firefox is crashing a lot. have tried to fix it but it won't fix

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  • Last reply by FredMcD

Amandabeth
Amandabeth
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For days now my husband and I have been having trouble with our browser. Every other story we try to read it crashes or say's foxfire not responding. We have tried to trouble shoot it but it is very working. Any ideas?

For days now my husband and I have been having trouble with our browser. Every other story we try to read it crashes or say's foxfire not responding. We have tried to trouble shoot it but it is very working. Any ideas?

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FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29