Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Reported unwanted software site warning - how can I remove it

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

more options

I innocently had a "supposed" reliable company put ads on my site with their coding.

I now learn that they are putting "unwanted software" ads on the site, triggering the notice that the site has "unwanted software" and warns users to go away. This is very damaging to the site.

Now that i have removed ALL of the offending company's coding from my site, how do I get rid of the notice? Specifically, where on the web does Firefox (and others) get their info from and how can I contact them to get the warning removed?

Thanks for any help.

I innocently had a "supposed" reliable company put ads on my site with their coding. I now learn that they are putting "unwanted software" ads on the site, triggering the notice that the site has "unwanted software" and warns users to go away. This is very damaging to the site. Now that i have removed ALL of the offending company's coding from my site, how do I get rid of the notice? Specifically, where on the web does Firefox (and others) get their info from and how can I contact them to get the warning removed? Thanks for any help.

All Replies (2)

more options

Phishing and malware warnings in Firefox are based on the "SafeBrowsing" data from Google. See: How does built-in Phishing and Malware Protection work?

If the links on the warning page are not helpful, you could try Google's forums (maybe create a new Gmail account for these questions so they aren't linked to your regular address):

https://productforums.google.com/forum/#!topicsearchin/webmasters/category$3Amalware--hacked-sites

more options