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while trying to open "hotstar" its showing "connection not secure" , i have already updated plugins,tried disabling extensions,cleared cookies,reinstalled

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by cor-el

motakif
motakif
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https://support.mozilla.orghttps://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems/en-US/kb/troubleshoohttps://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_test-for-faulty-extensionst-and-diagnose-firhttps://support.mozilla.org/en-US/kb/secure-connection-failed-error-message?redirectlocale=en-US&redirectslug=Secure+Connection+Failedefox-problems#w_check-your-hard-drive-and-ram-for-errors

https://support.mozilla.orghttps://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems/en-US/kb/troubleshoohttps://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_test-for-faulty-extensionst-and-diagnose-firhttps://support.mozilla.org/en-US/kb/secure-connection-failed-error-message?redirectlocale=en-US&redirectslug=Secure+Connection+Failedefox-problems#w_check-your-hard-drive-and-ram-for-errors

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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What is the address of the site where you get the error?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.