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Firefox crashes
Lots of crashes lately. Reinstalled, reset winsock and Ipv4 stuff, opened in Firefox safemode, still crashes.
Crash ID: bp-fb20fd32-9110-4232-96cc-b62322151130
any ideas?
All Replies (1)
Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
Do you have any other reports?
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: