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Problem installing Firefox

  • 2 replies
  • 3 have this problem
  • 17 views
  • Last reply by sheiler1

fwlun
fwlun
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I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

I tried to re-install Firefox after removing old version and then download the new installer. After clicking on the installer, all I have is an animated bar below which states "Downloading Firefox..." This continued for hour with no progress at all. I tried various ways to download the installer and still cannot get installation completed. This same system had been running very well with Firebox 42.0. When I received an update notice about 43.x, I tried to update it via the browser but failed. I thought something wrong with my browser so I uninstalled and tried to download the installer again. But all attempts failed. Anyone can help on this matter. I am running Windows 10 Pro with all latest updates.

Chosen solution

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Try the full off-line installer package from here: https://www.mozilla.org/en-US/firefox/all/

sheiler1
sheiler1
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I have uninstalled and attempted reinstall several times in various ways - still no Firefox on my computer - it is a 64 bit Windows 7

I tried using Explorer and Google Chrome - no lluck

Modified by sheiler1