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Firefox will not update stored passwords

  • 1 reply
  • 2 have this problem
  • 14 views
  • Last reply by cor-el

cromanos
cromanos
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I work on a number of sites which require me to change the password on expiration.

Firefox recognizes that the password has changed on my next login and asks me if I want to update the stored PW - I click on the "Update" button, but the stored password never gets updated.

The only way I have found around this is to go into the stored password manager and change the PW manually there - that works, but the automated method does not.

What do I need to do to resolve this issue?

I work on a number of sites which require me to change the password on expiration. Firefox recognizes that the password has changed on my next login and asks me if I want to update the stored PW - I click on the "Update" button, but the stored password never gets updated. The only way I have found around this is to go into the stored password manager and change the PW manually there - that works, but the automated method does not. What do I need to do to resolve this issue?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you check for issues caused by an extension?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

See also: