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Junk Mail Log Empty

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by Toad-Hall

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I've been using Thunderbird for some weeks now. I have received 100+ messages during that time and have told it that 30+ of them are junk. The training.dat file is increasing in size, but it never shows in the Adaptive Junk Mail Log - that window is permanently empty, so I can't see what (if anything) it's doing.

Regardless of that, it hasn't detected a single message as junk, unless I specifically mark it as "Junk". The Junk folder only gets populated when I tell it that it's Junk.

I have the options set to "Move to Junk Folder" when marked as junk; Mark messages determined to be junk as Read; Enable Active Junk Filter Logging.

What am I supposed to be seeing. I would've thought it would have marked at least a few messages as junk by now.

The version is 45.2.0

I've been using Thunderbird for some weeks now. I have received 100+ messages during that time and have told it that 30+ of them are junk. The training.dat file is increasing in size, but it never shows in the Adaptive Junk Mail Log - that window is permanently empty, so I can't see what (if anything) it's doing. Regardless of that, it hasn't detected a single message as junk, unless I specifically mark it as "Junk". The Junk folder only gets populated when I tell it that it's Junk. I have the options set to "Move to Junk Folder" when marked as junk; Mark messages determined to be junk as Read; Enable Active Junk Filter Logging. What am I supposed to be seeing. I would've thought it would have marked at least a few messages as junk by now. The version is 45.2.0

All Replies (4)

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You mention the selections in the Options window: Have you set up the rest of the Junk Mail Controls in the Account Settings?

see example in image below

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Ah. I didn't know I had to do it per account. I only have one account, so it never occurred to me to be account-specific. I have now enabled it for my sole account, and will let you know how I get on.

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It now appears to be Junking mail that it thinks is junk.

However, the adaptive training log is still empty.

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Confirm this is selected: 'Tools' > 'Options' > 'Security' > 'Junk' tab

  • select: 'Enable adaptive junk filter logging'
  • click on OK

Make hidden files and folders visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'Show Folder' button

a new window opens showing contents of profile name folder

  • Close Thunderbird now
  • scroll down and locate this file: junklog.html

Q: What size is junklog.html file ?

Q: What version of Thunderbird are you using? Q: What OS are you using?