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thunderbird Address import tool has stopped working,how can it be fixed?

  • 2 replies
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  • Last reply by Redwoody

Redwoody
Redwoody
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I have used the wizard to import addresses from CSV format file, but noticed several mis-aligned entries on the resultant address file. To correct this I chose to delete the imported file now shown in my address list & then repeat the import process having made the necessary amendments . However, something is amiss as the import does not now take place!

I need to get a fix for this.

I have used the wizard to import addresses from CSV format file, but noticed several mis-aligned entries on the resultant address file. To correct this I chose to delete the imported file now shown in my address list & then repeat the import process having made the necessary amendments . However, something is amiss as the import does not now take place! I need to get a fix for this.

Chosen solution

Can you undo the "necessary amendments" or revert to the CSV original file?

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All Replies (2)

Zenos
Zenos
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Chosen Solution

Can you undo the "necessary amendments" or revert to the CSV original file?

Redwoody
Redwoody Question owner
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The problem is partially solved in that, my being a new user, I assumed like most other programs there would be some indication that things were processing - for one the 'counter' at the bottom of the screen. As it wasn't moving I checked with Task Mgr to see if the program was using CPU - it wasn't using much. I logged out of T/bird, then went back in & the file entries I was importing were there! However, the item counter at the bottom of the screen definitely is not now working - any thoughts?