Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.googlemail.com for an unknown reason. Please verify that your Out

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by Mareid

Mareid
Mareid
more options

Nothing in Thunderbird has changed including the SMTP server. I did install the latest version of BitDefender (2017) and I'm suspicious, but BD is not scanning outgoing mail as far as I can tell.

I have tried everything suggested: I have disabled all addons, deleted the account and re-established it several times. This is an imap account with an app password (and I'm not getting a password rejected message).

Other gmail accounts work; this one (my MAIN gmail account) does not. I'm stumped.

Nothing in Thunderbird has changed including the SMTP server. I did install the latest version of BitDefender (2017) and I'm suspicious, but BD is not scanning outgoing mail as far as I can tell. I have tried everything suggested: I have disabled all addons, deleted the account and re-established it several times. This is an imap account with an app password (and I'm not getting a password rejected message). Other gmail accounts work; this one (my MAIN gmail account) does not. I'm stumped.

Chosen solution

Thunderbird's safe mode or your OS's safe mode? Have you tried both?

Read this answer in context 👍 0

All Replies (3)

Mareid
Mareid Question owner
more options

p.s. using TB 45.4.0 in safe mode. No joy

Zenos
Zenos
more options

Chosen Solution

Thunderbird's safe mode or your OS's safe mode? Have you tried both?

Mareid
Mareid Question owner
more options

I solved it by completely uninstalling Thunderbird and reinstalling it. Works fine now. A bit annoying to have to re-establish all my address books and my 8 or so profiles, but at least it works.

So solved. Not sure how to mark it solved

Modified by Mareid