Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

senders name incorrectly shown on incoming emails

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

murdo3
murdo3
more options

incoming emails which I know are coming from my daughter show another name from my address book, not just from her other senders who I know show other names from my address book instead of the correct sender

incoming emails which I know are coming from my daughter show another name from my address book, not just from her other senders who I know show other names from my address book instead of the correct sender

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

how many people do you have associated with a single email address in your address book. Lots is my guess.

On the toolbar > Options > Display > Advanced and turn off the option to show only display name for people in my address book