Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep receiving email responses from a different address then the one used to send. (msn email)

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Panda3

more options

Hi,

I have four emails total on Thunderbird. Two of which are "msn.com" emails. I am having problems with these two msn accounts.

I send out an email with MSN_1 account but I keep receiving replies on my MSN_2 account.

I do not have a "reply-to" setting turned on. I looked over the settings options but nothing caught my attention on possible resolution.

How can I have this stop? I keep accidentally replying to the messages with the secondary msn account.

Best,

Hi, I have four emails total on Thunderbird. Two of which are "msn.com" emails. I am having problems with these two msn accounts. I send out an email with MSN_1 account but I keep receiving replies on my MSN_2 account. I do not have a "reply-to" setting turned on. I looked over the settings options but nothing caught my attention on possible resolution. How can I have this stop? I keep accidentally replying to the messages with the secondary msn account. Best,

Chosen solution

It sounds like that your MSN_1 account is using the Outgoing Server (SMTP) settings for your MSN_2 account, including the e-mail address for MSN_2.

Go to: Thunderbird menu: Tools: Account Settings

On the left side in Account Settings, select your you MSN_1 account. On the right side near the bottom you will see that you can change which Outgoing Server (SMTP) is used for the account. Make sure that the correct SMTP server is chosen.

If you are not sure which SMTP server is which, then select "Outgoing Server (SMTP)" on the left side (very bottom), and look at the "User Name" for each of the servers on the right side.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

It sounds like that your MSN_1 account is using the Outgoing Server (SMTP) settings for your MSN_2 account, including the e-mail address for MSN_2.

Go to: Thunderbird menu: Tools: Account Settings

On the left side in Account Settings, select your you MSN_1 account. On the right side near the bottom you will see that you can change which Outgoing Server (SMTP) is used for the account. Make sure that the correct SMTP server is chosen.

If you are not sure which SMTP server is which, then select "Outgoing Server (SMTP)" on the left side (very bottom), and look at the "User Name" for each of the servers on the right side.

more options

Thank you Bruce!

After checking the "Outgoing Server (SMTP)" from the latter information, I learned that MSN_1 account and MSN_2 accounts were sharing the same server credentials.

I added a new independent SMTP for my MSN_1 account and everything is back to normal.