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My computer was restored to original status, I reinstalled thunderbird with my account information but it did not restore my email contacts, folders and only re

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  • Last reply by christ1

beverlycape
beverlycape
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where are my folders? emails from beginning of account? CONTACTS??????

where are my folders? emails from beginning of account? CONTACTS??????

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christ1
christ1
  • Top 25 Contributor
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I reinstalled thunderbird with my account information

What does this mean?

Did you create a backup of your Thunderbird profile prior to restoring your computer to original status?

Did you restore the backed up profile, which has all your folders, emails, and contacts?