keep getting another browserr and web page over and over and i am about to give up on mozilla fox!
almost every other day i get the same browser/ web page and i have to refresh your page, i can't get rid of it as it doesn't appear on my computer programs to uninstall! i get pc convertor my way and therefore have to refresh your page much too often and slows me down. thanks, Bill Hermanson
.edited email from public and search/spam bots as nobody here does support by email.
Modified by James
All Replies (1)
Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.
Please explain the problem in detail.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.