One of my contacts cannot get my emails, I am getting error message saying she is blocked. What can I do?

7 years ago

27/1/17, 8:16 PM

My emails to this one long time contact are bouncing back. The address is correct. I am receiving her emails to me.

I'd have your friend to check with his or her email provider (barracudanetworks.com). The error is from their server.

In any case, this has got nothing to do with Thunderbird.

👍 1

Answer 1 · 2017-01-27 20:16:43

christ1

27/1/17, 8:49 PM

What is the exact error message?

Answer 2 · 2017-01-27 20:16:43

27/1/17, 9:09 PM

Your message was rejected by d29167a.ess.barracudanetworks.com permanent failure for ----------email address of friend---blocked.

They tell me to contact postmaster etc. but I have emailed that address twice with no reply. Gail

Answer 3 · 2017-01-27 20:16:43

27/1/17, 9:19 PM

I'd have your friend to check with his or her email provider (barracudanetworks.com). The error is from their server.

In any case, this has got nothing to do with Thunderbird.

Answer 4 · 2017-01-27 20:16:43

27/1/17, 10:59 PM

Thank you