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Please fix the last version, it keepw on freezing and need to be closed and restarted

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

borelli
borelli
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every 10 minutes, firefox freezes and needs to be closed and restarted...

every 10 minutes, firefox freezes and needs to be closed and restarted...

All Replies (2)

FredMcD
FredMcD
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Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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When multi-process windows in Firefox is enabled then Firefox will use more memory and may be less responsive. Try to disable multi-process windows in Firefox to see if that has effect.

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.