Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

master password problems

  • 3 replies
  • 5 have this problem
  • 8 views
  • Last reply by christ1

more options

I have set up a master password on my Thunderbird email so that I get a prompt at startup to enter the password. However if you just click Cancel 3 times you have immediate access to all my emails. What should happen is that if Cancel is clicked the application should just close down. I have 3 email accounts in the Thunderbird so that is probably why clicking Cancel 3 times gets rid of the password prompt? PC running Thunderbird 52.2.1 (32-bit) under Windows 7 PRO

I have set up a master password on my Thunderbird email so that I get a prompt at startup to enter the password. However if you just click Cancel 3 times you have immediate access to all my emails. What should happen is that if Cancel is clicked the application should just close down. I have 3 email accounts in the Thunderbird so that is probably why clicking Cancel 3 times gets rid of the password prompt? PC running Thunderbird 52.2.1 (32-bit) under Windows 7 PRO

All Replies (3)

more options

Read this https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password

As you can see the master password protects passwords. Not mail.

more options

OK thanks Matt. I was just wanting to use it as a gatekeeper so that the application wouldn't even open without the master password and therefore preventing access to my emails.

more options

Chosen Solution