Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox hyperlinks in outlook won't work on upgrade to windows 10

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by mattcamp

more options

Last week I upgraded to Windows 10. Now my hyperlinks in outlook will not open in firefox. I can manually cut and paste the link into firefox and it will work but it will not launch from outlook. I looked up solutions and learned that EDGE is the preferred default browser for windows 10 and I changed it and it does work, HOWEVER, I don't want EDGE, I want links to open in firefox. Can you help? Thanks, Kim

Last week I upgraded to Windows 10. Now my hyperlinks in outlook will not open in firefox. I can manually cut and paste the link into firefox and it will work but it will not launch from outlook. I looked up solutions and learned that EDGE is the preferred default browser for windows 10 and I changed it and it does work, HOWEVER, I don't want EDGE, I want links to open in firefox. Can you help? Thanks, Kim

All Replies (1)

more options

You need to change your default browser to Firefox, as explained here.