Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i get "ssl_error_no_cypher_overlap" when I open some messages (Salon, etc) and it freezes Tbird how solve?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by sfhowes

more options

I get this message a lot: "An error occurred during a connection to media.salon.com:443.

Cannot communicate securely with peer: no common encryption algorithm(s).

(Error code: ssl_error_no_cypher_overlap)"

and it cannot be closed so I have to go to Windows Task Manager and close Thunderbird and reopen. I've used this e-mail client for many years and this problem just started a week ago. I appear to have latest program version.

I get this message a lot: "An error occurred during a connection to media.salon.com:443. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)" and it cannot be closed so I have to go to Windows Task Manager and close Thunderbird and reopen. I've used this e-mail client for many years and this problem just started a week ago. I appear to have latest program version.

All Replies (1)

more options

Do you have a security program like Bitdefender, Avast or Kaspersky scanning email connections?

https://support.mozilla.org/en-US/questions/1098505