Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After installing v. 52, when I try to compose a new e-mail message I get garbage when I type.

LeonJohnson
LeonJohnson
more options

It's as if my keyboard has been remapped. When I hit a key some other character appears. Also, some but not all, of my old incoming e-mails now show this anomaly when they're displayed on the screen. As a result I cannot send e-mails and I cannot read some incoming e-mails.

It's as if my keyboard has been remapped. When I hit a key some other character appears. Also, some but not all, of my old incoming e-mails now show this anomaly when they're displayed on the screen. As a result I cannot send e-mails and I cannot read some incoming e-mails.

Chosen solution

Does it also happen in Thunderbird’s Safe Mode? If not, make sure all installed add-ons (including themes) are up to date and still compatible with Thunderbird 52 according to the reviews and info on addons.mozilla.org, if obtained from there.

Read this answer in context 👍 0

All Replies (2)

Tonnes
Tonnes
  • Locale Leader
more options

Chosen Solution

Does it also happen in Thunderbird’s Safe Mode? If not, make sure all installed add-ons (including themes) are up to date and still compatible with Thunderbird 52 according to the reviews and info on addons.mozilla.org, if obtained from there.

LeonJohnson
LeonJohnson Question owner
more options

As it turned out, I had set the font to an obsolete Adobe MultipleMaster font, and when I changed to a non-MultipleMaster font the problem went away.