Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Netflix WidevineCdm crash everytime

  • 3 replies
  • 8 have this problem
  • 1 view
  • Last reply by Adelito

Adelito
Adelito
more options

Hi, since two weeks I can't use Netflix anymore. Everytime I get the message that WidevineCdm crashed (and Netflix error F7702-1003 =DRM Problem) Using DRM is enabled. (I tried disenabling an enabling it again, but this didn't helped) Firefox 56.0.1 (64-Bit), Windows 7 Widevine Content Decryption 1.4.8.1008 last update 22.October 2017 What can I do?

Hi, since two weeks I can't use Netflix anymore. Everytime I get the message that WidevineCdm crashed (and Netflix error F7702-1003 =DRM Problem) Using DRM is enabled. (I tried disenabling an enabling it again, but this didn't helped) Firefox 56.0.1 (64-Bit), Windows 7 Widevine Content Decryption 1.4.8.1008 last update 22.October 2017 What can I do?

All Replies (3)

Adelito
Adelito Question owner
more options

Help please

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

Wait 10 or 15 seconds before re-enabling DRM.

Adelito
Adelito Question owner
more options

cor-el said

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components. Wait 10 or 15 seconds before re-enabling DRM.

I did, and it crashes again. Widevine Content Decryption 1.4.8.1008 last update 24.October 2017 I deactivated all old version Add-ons too. WidevineCdm still crashed.