Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Clearing browsing history does not work

  • 1 reply
  • 4 have this problem
  • 10 views
  • Last reply by David

David
David
more options

I am trying to clear my browsing history from the beginning of time, but the option doesn't seem to work. I was guided by this article (https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox) to clear my browsing history in Firefox 57, but still, after selecting "Browsing and Download History" and "Everything" as my time range, I go to my Library -- History and still see everything I recently viewed.

I am trying to clear my browsing history from the beginning of time, but the option doesn't seem to work. I was guided by this article (https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox) to clear my browsing history in Firefox 57, but still, after selecting "Browsing and Download History" and "Everything" as my time range, I go to my Library -- History and still see everything I recently viewed.

Chosen solution

I created a new profile and clearing History works fine with it. So I guess upgrading my previous firefox profile seemed to have caused some problem with that feature.

I have my profile info stored in my firefox sync profile so I just synced my account with the new profile and I am good to go again.

Read this answer in context 👍 0

All Replies (1)

David
David Question owner
more options

Chosen Solution

I created a new profile and clearing History works fine with it. So I guess upgrading my previous firefox profile seemed to have caused some problem with that feature.

I have my profile info stored in my firefox sync profile so I just synced my account with the new profile and I am good to go again.