Profile not accessible after closing browser
Hey, so I've had this problem, after installing the most recent Mozilla Firefox, the 57.0 on my Laptop, I've had this problem with the profile, I've looked around for a solution and the only thing I did find was the one with deleting your profile, I did that, but next time I've closed my browser it just happened again. Each time I close it down, it just repeats, it's rather annoying to go to %appdata% each time and remove the profile after each time. I'm running Windows 10 and the problem occured after I started running Firefox on the newest release, the 57.0. Just to make it clear, the browser runs as usual, it's just the fact that I have to fix it each time I close down Firefox.
All Replies (7)
hi, we are tracking a problem with the same symptoms that would affect users with non-latin characters in their windows usernames. would this apply to you as well?
Yup, it would apply.
ok, it's https://bugzilla.mozilla.org/show_bug.cgi?id=1418325 then. afaik there's no workaround yet :-/
I just changed my windows name to something with only latin letters, it didn't solve the problem, would a reinstall do anything?
changing a name after the fact wouldn't work, as the pathname C:\Users\<username>\... that firefox relies on doesn't change. can you see if a portable version of firefox that is placed in a folder on the C:\ drive on your device can be started successfully?: https://portableapps.com/apps/internet/firefox_portable
Tried the portable version of firefox, it's the same problem, the profile is missing, sorry for the alte reply.
hi again, i think we have fixed this issue now with the updated firefox 57.0.1 which is available through https://www.mozilla.org/en-US/firefox/all/