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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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my firefox browser has crashed don't know how, please fix this issue. my recent crash id is Crash ID: bp-8f460a18-e656-470f-b840-d9b3b0171122

my firefox browser has crashed don't know how, please fix this issue. my recent crash id is Crash ID: bp-8f460a18-e656-470f-b840-d9b3b0171122

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Go to about:config and set security.sandbox.content.level = 3.

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Product Firefox Release Channel beta Version 58.0b4 Build ID 20171115114231 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-8f460a18-e656-470f-b840-d9b3b0171122 Signature: mozilla::layers::ImageBridgeChild::InitForContent

This is for Sumo's Related Bugs 1400637 ASSIGNED --- Crash in mozilla::layers::ImageBridgeChild::InitForContent


Type about:config<Enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar.