Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't connect with server, while 2 days ago it worked fine

  • 1 reply
  • 1 has this problem
  • Last reply by christ1

rdamen58
rdamen58
more options

- I use Strato as provider - didn't change any setting in Thunderbird and/or Strato - I've checked the settings, looks ok - Removed the password for one account, and it should ask for one by restarting but it doesn't - I disabled 2 Add-ons (Shockwave flash & Lightning), no more available - no problems reported on the Strato site

- I use Strato as provider - didn't change any setting in Thunderbird and/or Strato - I've checked the settings, looks ok - Removed the password for one account, and it should ask for one by restarting but it doesn't - I disabled 2 Add-ons (Shockwave flash & Lightning), no more available - no problems reported on the Strato site

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

That would indicate there is a network problem, and Thunderbird doesn't even get to the point to prompt you for the password. Check your Internet connection.