Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Outlook365 issues when browsing email

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by WestEnd

r.auyeung
r.auyeung
more options

I'm having problems with browsing and clicking on links in emails using Outlook365. After I click on a email and try to scroll down the page (or click on a link), either nothing happens or I am redirected back to Inbox. It's as if the scrolling action is applied to the Inbox - I am usually redirected to further down the Inbox page.

I was recently upgraded to Firefox 58.0.1 on a Win7 machine. This did not happen before upgrading. Is there a bug in this latest release?

I'm having problems with browsing and clicking on links in emails using Outlook365. After I click on a email and try to scroll down the page (or click on a link), either nothing happens or I am redirected back to Inbox. It's as if the scrolling action is applied to the Inbox - I am usually redirected to further down the Inbox page. I was recently upgraded to Firefox 58.0.1 on a Win7 machine. This did not happen before upgrading. Is there a bug in this latest release?

All Replies (1)

WestEnd
WestEnd
more options

You need to contact MS Support for Office software issues. FF doesn't have nor control what Ofiice365 does. And it could be a software issue that Office has with the latest FF58 but you have to contact MS support to find if that is the case.