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How to remove Opening error message

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by sfhowes

pawncob
pawncob
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I'm not receiving emails on my account and get this message: The RETR command did not succeed. Error retrieving a message. Mail server pop3.tiscali.co.uk responded: cannot open file '/nfs2/mailgb/mail_03/3c/3e/simontomsett%tiscali.co.uk/0A7000355C8B3B42.msg' errno 2, file does not exist

Other email accounts on Tbird are still working.

How do I fix it?

I'm not receiving emails on my account and get this message: The RETR command did not succeed. Error retrieving a message. Mail server pop3.tiscali.co.uk responded: cannot open file '/nfs2/mailgb/mail_03/3c/3e/simontomsett%tiscali.co.uk/0A7000355C8B3B42.msg' errno 2, file does not exist Other email accounts on Tbird are still working. How do I fix it?

Chosen solution

This can happen when there's a corrupted message on the mail server that blocks the download of other messages to TB. Open the account from the tiscali webmail page and delete messages one-at-a-time until normal downloading to TB resumes.

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sfhowes
sfhowes
  • Top 25 Contributor
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Chosen Solution

This can happen when there's a corrupted message on the mail server that blocks the download of other messages to TB. Open the account from the tiscali webmail page and delete messages one-at-a-time until normal downloading to TB resumes.