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Multiple replies are showing up in one email preview and reply button is gone

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  • Last reply by Matt

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So I don't know how to explain this other than showing an image. If I single click on a new email I get the preview window that looks as such in the image. It's showing multiples of the same reply. There's also no reply button when viewing the preview. If I double click it to open the email in a new window, it wants to open up 40 different separate emails for whatever reason. What the heck is wrong here?

So I don't know how to explain this other than showing an image. If I single click on a new email I get the preview window that looks as such in the image. It's showing multiples of the same reply. There's also no reply button when viewing the preview. If I double click it to open the email in a new window, it wants to open up 40 different separate emails for whatever reason. What the heck is wrong here?
Attached screenshots

Modified by MisterJer

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Are you using the conversations add-on by any chance?